Payments and Refund Policy


Overview

No payments for goods or services are requested or processed directly from this website. For tee bookings payment is taken through our booking partner BRSGOLF. For any online Member payments (Subscriptions/Account Credits) payments are taken through our partner Club systems International Ltd.


Tee Bookings

Payment terms and conditions will be presented to you during the reservation process.


Online Member Payments

You will be directed to HowDoIPay.com where you will enter your unique identifier linking you to the exact invoice you have been asked to settle.


Refund Policy


1. Online Member Payments:

1.1) Online membership payments issued directly by the club for payment via www.HowDoIPay.com. Payments cannot be cancelled though HowDoIPay.com You will need to contact the club’s office manager on 01752 402475 to initiate a refund subject to the terms and conditions relevant to the type of service or goods the invoice refers.


2. Tee Bookings:

2.1) Cancellation Process:
You may cancel your booking by contacting the Club Office on 01752 402475.

2.2) Open Competition Bookings:
For all Open competitions a FULL ENTRY FEE will be required at time of booking. Should you cancel more than 30 days prior to the event a full refund will be given, if cancelled less than 30 days prior a full charge may be required, depending on whether or not the space is filled.

2.3) Failure To Cancel Your Booking:
No refund will be considered by the club if you fail to cancel your booking and do not contact the Club in advance.

2.4) Course Closure:
If you are unable to play your round of golf due to the course being closed (e.g. bad weather), a full refund will be available, and no further charges will be made to your credit/debit card. Note it is the discretion of the club to determine if the course is closed.


Through our payment partners we accept the following cards.


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Tel: 01752 402475   |   Email: manager@shgc.uk.net   |   Address: 96 Staddon Lane, Plymstock, Plymouth, PL9 9SP


Bar

Last orders 20 mins before closing

Monday: 09:00 - 17:00
Tuesday: 09:00 - 20:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 18:00
Sunday: 09:00 - 17:00


   

Restaurant

Last orders 20 mins before closing

Monday: 11:00 - 15:00
Tuesday: 10:00 - 15:00
Wednesday: 10:00 - 15:00
Thursday: 10:00 - 15:00
Friday: 10:00 - 15:00
Saturday: 09:00 - 17:00
Sunday: 10:00 - 15:00

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